consultancy services
& areas of expertise.
leverage technology
- Leverage technology—use of ERP and CRM platforms and Portals to support shared operations and tiered delivery models including self service
sources of value
- Labour arbitrage(costs), process optimisation, (headcount), collaboration(value/supply chains), insights (data)
location strategies
- Where, how many, how big, risks
partnership models
Captive, outsourced, hybrid
recruitment, employment, productivity
- Attraction, pay and benefits, training, ways of working
metrics and tariffs
Market comparisons, turnover, cost monitoring, tariff models
key areas of expertise
- Shared services Strategy & Business Case
- shared operations models (captive, hybrid, outsourced)
- operational excellence
- cost, budget & risk management
- diversity and inclusion
- workplace design for individual differences
- mentoring & coaching